Privacy policy

Privacy Policy

Last updated: July 30, 2026

At Ovion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.

Information We Collect
When you visit our store, make a purchase, or contact us, we may collect:

  • Contact details such as your name, email address, phone number, and shipping/billing address
  • Order information such as the products you purchase and your payment confirmation (we do not store full payment card numbers — see below)
  • Account information if you create an account, such as your login details and order history
  • Communications you send us, such as emails and support requests
  • Technical and usage data such as your IP address, browser type, device information, and how you interact with our site, collected automatically through cookies and similar technologies

How We Use Your Information
We use your information to:

  • Process and fulfill your orders, including shipping and payment
  • Send order confirmations, tracking updates, and customer service responses
  • Respond to your questions and support requests
  • Send marketing emails and promotions (only if you've opted in — you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect, prevent, and address fraud or security issues
  • Comply with our legal obligations

Payment Processing
Payments are processed securely by our third-party payment providers (such as Shopify Payments, Stripe, PayPal, or similar). Your full payment card details are handled directly by these providers and are not stored on our servers. We encourage you to review their privacy policies as well.

Cookies
We use cookies and similar technologies to keep our site working properly, remember your preferences, analyze traffic, and support marketing. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

How We Share Your Information
We do not sell your personal information. We share it only with trusted parties who help us operate our business, including:

  • Shipping and fulfillment partners, to deliver your order
  • Payment processors, to handle transactions
  • Our e-commerce platform and hosting providers (such as Shopify)
  • Analytics and marketing service providers
  • Law enforcement or authorities, when legally required

Data Retention
We keep your personal information only as long as needed to fulfill the purposes described in this policy, including meeting legal, accounting, or reporting requirements.

Your Rights
Depending on where you live, you may have the right to access, correct, update, or delete your personal information, or to opt out of marketing communications. To exercise any of these rights, email us at info@theovion.com and we'll respond within a reasonable timeframe.

Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy
Our store is not intended for children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Ovion — operated by Pilipov Logistics, Inc.
Email: info@theovion.com
Mailing address: 8810 Gerritsen Ave, Apt 2A, Brookfield, IL 60513
We reply to all emails within 24 hours.